Carian Jawatan Kosong di seluruh Malaysia

Quality & Environment Executive

AALBORG PORTLAND MALAYSIA SDN BHD

Jawatan Tetap

Ipoh, Perak

The Quality and Environment Executive is responsible to support the HSE Manager coordinate and implement activities in maintaining the Quality Management System and Environmental Management System. The incumbent is also required to be the point of re..

The Quality and Environment Executive is responsible to support the HSE Manager coordinate and implement activities in maintaining the Quality Management System and Environmental Management System. The incumbent is also required to be the point of reference in ensuring the plants complies with the local legislation on Environment.

Specific accountabilities and job functions will be but are not limited to:

Responsible for the implementation and execution of ISO Management System.
Responsible for the Internal Audit and Management Review as stipulated by the ISO system. Roles includes planning, conducting and reporting.
Responsible for identifying, monitoring and controlling of documentation.
Responsible for effective management of environmental issues in compliance with local laws and company policy.
To prepare monthly department activity report.
Liasons with external parties on matters concerning ISO Quality & Environmental Management
To provide awareness and familiarisation training to new employees on matter relating to Quality & Environmental Management.
Responsible for effective management of environmental aspects and impacts, ensuring compliance with Malaysian environmental legislation including the Environmental Quality Act 1974 (EQA) and its subsidiary regulations.
In the absence of HSE Manager, to perform his/her duties on matters related to quality & environmental management system.
To prepare and submit the Cementir Environmental report yearly.
To liase with DOE on matters concerning scheduled waste.
Responsible to submit reports and correspondences required by DOE.
Play the role as Certified Environmental Professional in Scheduled Waste Management (CePSWaM) for our company.
Taking up any other roles assigned by the HSE Manager or the management of the company whenever required

Job Requirements

Minimum Diploma in any field.
1–2 years of working experience in Quality Management System (QMS) and/or Environmental Management System (EMS), preferably within a manufacturing environment.
Registered with the Department of Environment (DOE) as a Certified Environmental Professional in Scheduled Waste Management (CePSWaM).
ISO Lead Auditor certification (ISO 9001 / ISO 14001 / ISO 45001) is an added advantage.

Eksekutif Senior

Jaminan / Kawalan Kualiti

Dipos pada 3 minggu yang lepas

Mohon di Laman

Eksekutif Kualiti & Alam Sekitar

AALBORG PORTLAND MALAYSIA SDN BHD

Jawatan Tetap

Ipoh, Perak

Eksekutif Kualiti dan Alam Sekitar bertanggungjawab untuk menyokong Pengurus HSE dalam menyelaras dan melaksanakan aktiviti-aktiviti dalam menyelenggara Sistem Pengurusan Kualiti dan Sistem Pengurusan Alam Sekitar. Penyandang jawatan juga dikehendaki..

Eksekutif Kualiti dan Alam Sekitar bertanggungjawab untuk menyokong Pengurus HSE dalam menyelaras dan melaksanakan aktiviti-aktiviti dalam menyelenggara Sistem Pengurusan Kualiti dan Sistem Pengurusan Alam Sekitar. Penyandang jawatan juga dikehendaki menjadi titik rujukan dalam memastikan loji mematuhi perundangan tempatan mengenai Alam Sekitar.

Akauntabiliti dan fungsi kerja khusus akan tetapi tidak terhad kepada:

Bertanggungjawab untuk pelaksanaan dan pelaksanaan Sistem Pengurusan ISO.
Bertanggungjawab untuk Audit Dalaman dan Semakan Pengurusan seperti yang ditetapkan oleh sistem ISO. Peranan termasuk merancang, menjalankan dan melapor.
Bertanggungjawab untuk mengenal pasti, memantau dan mengawal dokumentasi.
Bertanggungjawab untuk pengurusan isu alam sekitar yang berkesan selaras dengan undang-undang tempatan dan dasar syarikat.
Menyediakan laporan aktiviti bulanan jabatan.
Hubungan dengan pihak luar mengenai perkara berkaitan Kualiti & Pengurusan Alam Sekitar ISO
Untuk memberi kesedaran dan latihan pengenalan kepada pekerja baharu tentang perkara berkaitan Pengurusan Kualiti & Alam Sekitar.
Bertanggungjawab untuk pengurusan aspek dan impak alam sekitar yang berkesan, memastikan pematuhan dengan perundangan alam sekitar Malaysia termasuk Akta Kualiti Alam Sekitar 1974 (EQA) dan peraturan subsidiarinya.
Semasa ketiadaan Pengurus HSE, beliau akan melaksanakan tugasnya dalam hal-hal yang berkaitan dengan sistem pengurusan kualiti & alam sekitar.
Untuk menyediakan dan mengemukakan laporan Alam Sekitar Cementir setiap tahun.
Berhubung dengan JAS mengenai perkara berkaitan sisa terjadual.
Bertanggungjawab untuk mengemukakan laporan dan surat-menyurat yang diperlukan oleh DOE.
Mainkan peranan sebagai Profesional Alam Sekitar Bertauliah dalam Pengurusan Sisa Berjadual (CePSWaM) untuk syarikat kami.
Mengambil sebarang peranan lain yang diberikan oleh Pengurus HSE atau pihak pengurusan syarikat apabila diperlukan

Keperluan Kerja

Minimum Diploma dalam apa jua bidang.
1–2 tahun pengalaman kerja dalam Sistem Pengurusan Kualiti (QMS) dan/atau Sistem Pengurusan Alam Sekitar (EMS), sebaik-baiknya dalam persekitaran pembuatan.
Berdaftar dengan Jabatan Alam Sekitar (JAS) sebagai Profesional Alam Sekitar Bertauliah dalam Pengurusan Sisa Berjadual (CePSWaM).
Pensijilan Juruaudit Utama ISO (ISO 9001 / ISO 14001 / ISO 45001) merupakan satu kelebihan tambahan.

Eksekutif Senior

Jaminan / Kawalan Kualiti

Dipos pada 3 minggu yang lepas

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Conveyancing Secretary

KINGTON TAN DZUL

Jawatan Tetap

Kuala Lumpur

Are you a fresh graduate? Messrs. Kington Tan Dzul is a well-established and highly respected law firmin the heart of Mont Kiara, Kuala Lumpur. We are growing our Conveyancing and Banking Practice andare looking for enthusiastic, driven individuals t..

Eksekutif Junior

Pentadbiran / Perkeranian

Dipos pada 3 minggu yang lepas

Mohon di Laman

Jurutera Jualan dan Aplikasi Teknikal

SCIENGATE AUTOMATION (M) SDN BHD

Jawatan Tetap

Petaling Jaya, Selangor

Jurutera Jualan Teknikal Lokasi: Petaling Jaya / Perai (atau nyatakan) Syarikat: Sciengate Automation (M) Sdn Bhd Tentang Kami Sciengate Automation (M) Sdn Bhd ialah penyedia penyelesaian automasi perindustrian terkemuka dengan lebih 30 tahun pengala..

Jurutera Jualan Teknikal

Lokasi: Petaling Jaya / Perai (atau nyatakan)

Syarikat: Sciengate Automation (M) Sdn Bhd

Tentang Kami

Sciengate Automation (M) Sdn Bhd ialah penyedia penyelesaian automasi perindustrian terkemuka dengan lebih 30 tahun pengalaman dalam menawarkan perkhidmatan kepada pengeluar dan OEM di Malaysia. Kami pakar dalam automasi kilang, IoT Perindustrian, HMI, sistem pengukuran, sensor, sel beban dan penyelesaian automasi proses daripada jenama terkenal di dunia.

Tanggungjawab Utama

Membangunkan peluang perniagaan baharu dalam sektor pembuatan dan perindustrian.
Mengurus akaun pelanggan sedia ada dan mengukuhkan hubungan jangka panjang.
Memahami proses pengeluaran pelanggan dan mengesyorkan penyelesaian automasi yang sesuai.
Menjalankan demonstrasi produk dan pembentangan teknikal.
Sediakan sebut harga, cadangan dan susulan peluang jualan.
Berkoordinasi dengan pembekal dan jurutera aplikasi untuk memberikan penyelesaian yang lengkap.
Menyediakan sokongan teknikal asas sebelum dan selepas jualan.
Lawati laman web pelanggan di seluruh Malaysia.
Mencapai sasaran jualan bulanan dan tahunan.

Keperluan

Diploma atau Ijazah Sarjana Muda dalam bidang:
Kejuruteraan Elektrik
Kejuruteraan Elektronik
Mekatronik
Kejuruteraan Mekanikal
Kejuruteraan Automasi
Graduan baru yang mempunyai kemahiran komunikasi yang baik digalakkan untuk memohon.
2–5 tahun pengalaman jualan automasi perindustrian adalah satu kelebihan.
Pengetahuan tentang satu atau lebih perkara berikut adalah diutamakan:
PLC
HMI
Sensor
Sistem penglihatan
Rangkaian perindustrian
Sel beban
Instrumentasi proses
Industri 4.0 / IIoT
Kemahiran pembentangan dan komunikasi yang cemerlang.
Bermotivasi diri dan sanggup melancong.
Mempunyai lesen memandu yang sah.

Apa yang Kami Tawarkan

Gaji pokok yang kompetitif
Komisen jualan yang menarik
Bonus prestasi
Elaun kereta / tuntutan perbatuan
Elaun telefon bimbit
Faedah perubatan
Latihan daripada pengeluar automasi antarabangsa
Kemajuan kerjaya menjadi Jurutera Jualan Kanan atau Pengurus Produk

Eksekutif Senior

Jualan / Pemasaran

Dipos pada 4 minggu yang lepas

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Technical Sales And Application Engineer

SCIENGATE AUTOMATION (M) SDN BHD

Jawatan Tetap

Petaling Jaya, Selangor

Technical Sales EngineerLocation: Petaling Jaya / Perai (or specify) Company: Sciengate Automation (M) Sdn BhdAbout UsSciengate Automation (M) Sdn Bhd is a leading industrial automation solution provider with more than 30 years of experience serving ..

Eksekutif Senior

Jualan / Pemasaran

Dipos pada 4 minggu yang lepas

Mohon di Laman

Jurutera Jualan (Produk Perkakasan)

Winston Engineering Corporation Sdn Bhd

Jawatan Tetap

Shah Alam, Selangor

Tanggungjawab :- 1. Mengekalkan hubungan baik dengan lawatan berkala ke pengedar sedia ada dengan mempromosikan produk untuk meningkatkan jualan dan bahagian pasaran. 2. Untuk membangunkan peluang dengan perkongsian baharu. 3. Mewujudkan dan mengekal..

Eksekutif Junior

Jualan / Pemasaran

Dipos pada 4 minggu yang lepas

Mohon di Laman

Sales Executive (Hardware Product)

Winston Engineering Corporation Sdn Bhd

Jawatan Tetap

Shah Alam, Selangor

Responsibility :- 1. Maintain good relationship with regular visitation to existing dealers by promoting products to increase sales and market share. 2.To develop opportunities with new partnerships. 3. Established and maintained strong relationships..

Eksekutif Junior

Jualan / Pemasaran

Dipos pada 4 minggu yang lepas

Mohon di Laman

PEREKA UI/UX & GRAFIK

Gorin Technical Industry (Malaysia) Sdn Bhd

Jawatan Tetap

Pasir Gudang, Johor

Ringkasan Kerja:- Kami sedang mencari Pereka UI/UX & Grafik yang kreatif dan bersemangat untuk menyertai pasukan kami. Calon yang berjaya akan bertanggungjawab untuk mereka bentuk pengalaman pengguna yang menarik, mencipta aset grafik berkualiti ..

Ringkasan Kerja:-

Kami sedang mencari Pereka UI/UX & Grafik yang kreatif dan bersemangat untuk menyertai pasukan kami. Calon yang berjaya akan bertanggungjawab untuk mereka bentuk pengalaman pengguna yang menarik, mencipta aset grafik berkualiti tinggi dan menyokong pengeluaran digital dan cetakan sambil memastikan konsistensi dengan penjenamaan syarikat.

Keperluan:-

Diploma atau Ijazah dalam Reka Bentuk Grafik, UI/UX, Multimedia atau bidang yang berkaitan.
Pengalaman terbukti dalam UI/UX dan Reka Bentuk Grafik.
Portfolio yang kukuh mempamerkan projek UI/UX dan kerja reka bentuk grafik.
Pemahaman yang baik tentang susun atur, tipografi, teori warna dan hierarki visual.
Pengetahuan asas HTML/CSS adalah satu kelebihan tambahan.
Calon lelaki sahaja.

Tanggungjawab Kerja:-

Mereka bentuk dan membangunkan susun atur laman web kreatif yang sejajar dengan penjenamaan syarikat dan produk kad permainan.
Cipta reka bentuk UI/UX yang menarik untuk meningkatkan pengalaman pengguna dan interaksi pelanggan.
Sediakan karya seni digital, mock-up dan aset visual untuk percetakan kad permainan dan platform dalam talian.
Pastikan semua reka bentuk dioptimumkan untuk keperluan pengeluaran web dan cetakan.
Bekerjasama dengan pasukan Pemasaran dan Pengeluaran untuk memastikan ketepatan reka bentuk dan konsistensi jenama.
Mengekalkan dan mengemas kini kandungan laman web syarikat, termasuk senarai produk dan bahan promosi.
Pastikan laman web responsif merentasi desktop, tablet dan peranti mudah alih.
Optimumkan grafik dan elemen web untuk kelajuan pemuatan yang pantas dan prestasi laman web keseluruhan.
Mengendalikan tugasan pembangunan bahagian hadapan asas menggunakan HTML, CSS dan JavaScript asas.
Pastikan semua reka bentuk mematuhi spesifikasi percetakan, termasuk profil warna, resolusi dan tetapan bleed.
Kekal dikemas kini dengan trend reka bentuk, perisian, alatan dan teknologi terkini.

Kemahiran Pilihan

Reka Bentuk UI/UX
Reka Bentuk Grafik
Adobe Photoshop
Adobe Illustrator
Adobe XD / Figma
HTML & CSS
JavaScript Asas
Reka Bentuk Tipografi & Susun Atur
Reka Bentuk Web Responsif
Pengetahuan Pengeluaran Cetakan

Eksekutif Junior

Teknologi Maklumat (IT)

Dipos pada 4 minggu yang lepas

Mohon di Laman

UI/UX & GRAPHIC DESIGNER ( Malaysian / Johor )

Gorin Technical Industry (Malaysia) Sdn Bhd

Jawatan Tetap

Pasir Gudang, Johor

Job Summary:-We are looking for a creative and passionate UI/UX & Graphic Designer to join our team. The successful candidate will be responsible for designing engaging user experiences, creating high-quality graphic assets, and supporting both digit..

Eksekutif Junior

Teknologi Maklumat (IT)

Dipos pada 4 minggu yang lepas

Mohon di Laman

Project Engineer

Sitges Engineering Sdn Bhd.

Jawatan Tetap

Malacca, Malacca

Responsibilities :

Assist in the day-to-day project planning and implementation and report to Project Manager
Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedure..
Responsibilities :
- Assist in the day-to-day project planning and implementation and report to Project Manager
- Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedures, QA/QC specifications and contract requirements.
- Liaise with authorities, consultants, contractors and subcontractors to ensure smooth implementation and on time delivery of the project.
- Manage project from inception until handover within the agreed costs, time and quality.
- Review and control all consultants' drawings to ensure consistency with the design.
- Willing to travel outstation.
Requirements :
- Possess a degree Civil Engineering.
- At least 5 years of revelant working experience in the construction industry.
- Familiar with Microsoft Project and Autocad
Perks & Benefits
- Open culture
- Personal development opportunities

Eksekutif Junior

Kejuruteraan

Dipos pada 4 minggu yang lepas

Mohon di Laman

QAQC Engineer

Sitges Engineering Sdn Bhd.

Jawatan Tetap

Malacca, Malacca

Job Description : -

Assist in the day-to-day project planning and implementation and report to Project Manager
Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedur..
Job Description : -
- Assist in the day-to-day project planning and implementation and report to Project Manager
- Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedures, QA/QC specifications and contract requirements.
- Liaise with authorities, consultants, contractors and subcontractors to ensure smooth implementation and on time delivery of the project.
- Manage project from inception until handover within the agreed costs, time and quality.
- Review and control all consultants' drawings to ensure consistency with the design.
- Review quality of construction material at site and ensure compliance with project quality plan (PQP) & specifications.
- Prepare PQP, QA/QC documents & perform risk assessment, site observation, non compliance report, Inspection Test Plan & other QA/QC task requirements at project site.
- Plan, coordinate, manage & supervise project teams on the Implementation of QA/QC programs and ensure adherence to required standards & procedures.
- Liaise with project teams, contractors, subcontractors & relevant authorities on quality related matters.
Requirements :-
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil).
- At least 3 Year(s) of working experience in the related field is required for this position or has any one of followings ;
- 1. Minimum 2 years relevant experience in the implementation of MS ISO 9001 in the construction industry, or
- Has attended field internal audit activities for MS ISO 9001, orPossesses Internal Audit Certificate from agency or body recognized by MAMPU
- • Required Skill(s): Strong interpersonal and communication skills, familiar with Auto Cad / Microsoft Project is an advantage, self-motivated eager to learn and is flexible & good observation.
Perks & Benefits
- Open culture
- Personal development opportunities

Eksekutif Junior

Jaminan / Kawalan Kualiti

Dipos pada 4 minggu yang lepas

Mohon di Laman

Environmental Officer

Sitges Engineering Sdn Bhd.

Jawatan Tetap

Malacca, Malacca

Requirements :

Graduate in Environmental/ Health/ Safety/ Science or equivalent.
5 years’ experience in the field of Environmental Management.
Required language(s): English and Bahasa Malaysia
Familiarize with Environ..
Requirements :
- Graduate in Environmental/ Health/ Safety/ Science or equivalent.
- 5 years’ experience in the field of Environmental Management.
- Required language(s): English and Bahasa Malaysia
- Familiarize with Environmental Management System (EMS) & Environmental Management Plan (EMP).
- Must be able to communicate with the workers and site coordination works.
- Efficient and able to work independently with minimum supervision.
Responsibilities :
- Carry out necessary inspections and monitoring to check for compliances with the requirement of this EMP (Environmental Monitoring Plan), established procedures and any other requirement from the authorities.
- Identify potential source of pollution and propose appropriate mitigation plans and supervise corrective measures to take.
- To record daily report on environmental issues.
- To keep abreast on all current and new legislation, code of practice pertaining to environmental activities
- Coordinate all aspect of pollution control, waste management and recycling programs.
- To prepare proper report accordingly as per requested by Client.
- Ensure all scheduled waste is in accordance to requirement.
- • To undertake any and all other duties and responsibilities as so instructed by the superior.
Perks & Benefits
- Open culture
- Personal development opportunities

Eksekutif Senior

Pembinaan / Hartanah

Dipos pada 4 minggu yang lepas

Mohon di Laman

Site Safety Supervisor

Sitges Engineering Sdn Bhd.

Jawatan Tetap

Malacca, Malacca

Responsibilities :

Conduct regular worksite audit & checklist report.
Support preparation with Safety & Health report to management.
Assist & Advice on safety issue.
To ensure & comply with statutory requirement pertain..
Responsibilities :
- Conduct regular worksite audit & checklist report.
- Support preparation with Safety & Health report to management.
- Assist & Advice on safety issue.
- To ensure & comply with statutory requirement pertaining on safety issue.
- Other duties assigned by supervisor or manager.
Requirements :
- SPM / Diploma / Degree or higher academic qualifications in relevant fields.
- At least 2-3 year(s) of working experience in the related field is required for this position.
- Must have YELLOW BOOK
- Independent with persuasive interpersonal skills and results-driven
- Exhibit strong negotiation and problems solving skills
- Target oriented and ability to work under pressure to meet targets
- Familiar with Microsoft Project, Microsoft Excel, Autocad.
Perks & Benefits
- Open culture
- Personal development opportunities

Eksekutif Junior

Pembinaan / Hartanah

Dipos pada 4 minggu yang lepas

Mohon di Laman

Project Manager - Based in Malacca

Sitges Engineering Sdn Bhd.

Jawatan Tetap

Malacca, Malacca

Responsibilities :-

Manage the full spectrum of project execution in terms of cost, schedule and quality
Responsible for project cost control, project planning and implementation
-Identity priorities and tasks and develop the o..
Responsibilities :-
- Manage the full spectrum of project execution in terms of cost, schedule and quality
- Responsible for project cost control, project planning and implementation
- -Identity priorities and tasks and develop the organization structure to assure executions of tasks, by providing clear direction on methods, time frame and schedule to achieve the stated goals
- Ensuring project quality and identity risk management and develop mitigation plan
- Regular updating and reporting of project performance, progress and analysis
- Monitor performance indications and client contractual requirements
- Deeply involved in improving engineering and procurement to enhance competency
- Communicate with the client's representatives continuously regarding project progress and areas of concerns
- Establish beneficial partnership with customers, sub-contractors and vendor
Requirements :-
- Degree in Engineering (Civil) or equivalent.
- At least 10 Years of management experience of project management
- Experienced in ground treatment works Prefabricated Vertical Drain (PVD), bridge works and others Infra works.
- Experience in ground slab construction process & piling works.
- Experience in Building Information Modeling (BIM) process it is an advantage
- Good knowledge and understanding of project accounting
- Dynamic, resourceful, committed and result oriented
- Familiar with Microsoft Project, Microsoft Excel, Autocad.
Perks & Benefits
- Open culture
- Personal development opportunities

Pengurus

Pembinaan / Hartanah

Dipos pada 4 minggu yang lepas

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JURUUKUR KUANTITI

JStar Technologies (M) Sdn Bhd

Jawatan Tetap

Senai, Johor

Jejaki penggunaan bahan berbanding kuantiti yang dianggarkan untuk mengelakkan pembaziran.
Menyokong QS kanan dalam menyediakan dokumen tender dan bil kuantiti (BQ) khusus untuk kerja-kerja tetulang.
Lakukan pengambilalihan ..
- Jejaki penggunaan bahan berbanding kuantiti yang dianggarkan untuk mengelakkan pembaziran.
- Menyokong QS kanan dalam menyediakan dokumen tender dan bil kuantiti (BQ) khusus untuk kerja-kerja tetulang.
- Lakukan pengambilalihan kuantiti terperinci untuk keperluan tetulang daripada lukisan bengkel pratuang.
- Menyimpan rekod penggunaan, pembaziran dan pemulangan tetulang bar.
- Menyediakan penilaian interim dan tuntutan kemajuan berkaitan kerja-kerja tetulang.
- Menyokong penyediaan laporan kos bulanan dan penyelarasan penggunaan tetulang.
- Berhubung dengan jurutera pratuang dan penyelia pengeluaran untuk mengesahkan kesediaan tetulang sebelum dituang.
- Menyokong pemeriksaan tapak untuk mengesahkan penempatan dan penjajaran tetulang dalam acuan.
- Membantu menyediakan anggaran kos untuk bekalan, pemotongan, pembengkokan dan pemasangan tetulang bar dalam elemen pratuang.
Kami sedang mencari seseorang yang
- Teliti,
- rajin,
- berdikari,
- tersusun dengan baik dan
- bertanggungjawab
Faedah & Kebaikan
- Snek percuma / Waktu gembira
- Aktiviti pasukan tetap
- Insurans perubatan
- Peluang pembangunan peribadi
- Latihan dan pembangunan berbayar

Lain - lain

Pembuatan / Pengeluaran

Dipos pada 4 minggu yang lepas

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QUANTITY SURVEYOR

JStar Technologies (M) Sdn Bhd

Jawatan Tetap

Senai, Johor

Track material usage against budgeted quantities to prevent wastage.
Support senior QS in preparing tender documents and bills of quantities (BQ) specific to rebar works.
Perform detailed quantity take-offs for rebar requireme..
- Track material usage against budgeted quantities to prevent wastage.
- Support senior QS in preparing tender documents and bills of quantities (BQ) specific to rebar works.
- Perform detailed quantity take-offs for rebar requirements from precast shop drawings.
- Maintain records of rebar consumption, wastage, and returns.
- Prepare interim valuations and progress claims related to reinforcement works.
- Support preparation of monthly cost reports and reconciliation of rebar usage.
- Liaise with precast engineers and production supervisors to confirm rebar readiness before casting.
- Support site inspections to verify rebar placement and alignment in molds.
- Assist in preparing cost estimates for rebar supply, cutting, bending, and installation in precast elements.
We are looking for a person who are
- Meticulous,
- hardworking,
- self-driven,
- well organized and
- responsible
Perks & Benefits
- Free snacks / Happy hours
- Regular team activities
- Medical insurance
- Personal development opportunities
- Paid training and development

Eksekutif Junior

Pembuatan / Pengeluaran

Dipos pada 4 minggu yang lepas

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Customer Success Manager - Customer Service and Repair

IMIKA EMPIRE SDN. BHD.

Jawatan Tetap

Ipoh, Perak

Key Responsibilities:Customer Service Management

Lead and manage the after-sales support team to deliver excellent customer service.
Handle escalated customer complaints and ensure timely resolution.
Monitor customer satisfacti..
Key Responsibilities:
Customer Service Management
- Lead and manage the after-sales support team to deliver excellent customer service.
- Handle escalated customer complaints and ensure timely resolution.
- Monitor customer satisfaction and implement improvement initiatives.
- Build long-term customer relationships to improve loyalty and retention.
Service Operations
- Oversee repair, maintenance, warranty, and return (RMA) processes.
- Ensure service requests are completed within agreed service level agreements (SLAs).
- Develop and improve after-sales service policies, procedures, and workflows.
- Monitor service turnaround time (TAT) and productivity.
Warranty & Technical Support
- Manage warranty claims
- Coordinate with technical support teams on product troubleshooting and repairs.
- Analyze recurring technical issues and recommend corrective actions.
Retail Store Support
- Support retail outlets with after-sales service processes and customer issue resolution.
- Coordinate with store managers to ensure consistent service standards.
- Monitor service performance across multiple retail branches.
- Ensure service counters are adequately staffed and equipped.
Inventory & Spare Parts Management
- Manage spare parts inventory to ensure availability.
- Coordinate stock replenishment with procurement and suppliers.
- Minimize obsolete inventory while maintaining service efficiency.
Cross-Functional Collaboration
- Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
- Coordinate product recalls and service campaigns when required.
- Provide customer feedback to product management and vendors to improve product quality.
Job Requirements:
- At least 4 years of customer service experience
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Personal development opportunities
- Paid training and development

Pengurus

Khidmat Pelanggan

Dipos pada 4 minggu yang lepas

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Eksekutif IT

Metro Eyewear Holdings

Jawatan Tetap

Kajang, Selangor

Kami sedang mencari Eksekutif IT - Sokongan Aplikasi yang cekap dan proaktif untuk menyokong dan mengurus aplikasi perisian perniagaan di seluruh organisasi. Peranan ini memberi tumpuan kepada sokongan aplikasi, penyelenggaraan sistem dan penambahbai..

Eksekutif Junior

Teknologi Maklumat (IT)

Dipos pada 4 minggu yang lepas

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Pembantu Perolehan / Kerani (Lebih suka penutur bahasa Mandarin)

Acoulite Environmental Sdn.Bhd.

Jawatan Tetap

PETALING JAYA, Selangor

Kaji bakal vendor
Bandingkan dan nilaikan tawaran daripada pembekal
Rancang dan beli bahan mengikut Pesanan Jualan
Menilai pembekal dari segi harga, kualiti produk dan masa penghantaran. Untuk menyemak, mengesahkan ..
- Kaji bakal vendor
- Bandingkan dan nilaikan tawaran daripada pembekal
- Rancang dan beli bahan mengikut Pesanan Jualan
- Menilai pembekal dari segi harga, kualiti produk dan masa penghantaran. Untuk menyemak, mengesahkan dan menyemak butiran Pesanan Pembelian (PO) & Pesanan Penghantaran (DO) Pembekal
- Mengekalkan rekod pembekal dan rekod pembelian
- Mampu mengendalikan aktiviti harian seperti Pembelian, Penerimaan dan Pesanan Pembelian, berurusan dengan Pembekal, mempercepatkan dan memaklumkan pengguna tentang penghantaran yang komited kepada pembekal.
- Penyelenggaraan sistem pengekodan stok
- Pantau tahap stok dan buat pesanan mengikut keperluan
- Mengikuti rapat dengan pembekal untuk senarai pembungkusan dan mengendalikan penghantaran barang
- Menyediakan laporan pembelian, termasuk analisis kos
- Masukkan butiran pesanan (cth. vendor, kuantiti, harga) ke dalam pangkalan data dalaman
- Jejaki pesanan dan pastikan penghantaran tepat pada masanya
- Berkoordinasi dengan kakitangan gudang untuk memastikan penyimpanan yang betul
- Mengendalikan tuntutan produk yang rosak sama ada di bawah jaminan atau penggantian
Faedah & Kebaikan
- Elaun (upah perjalanan, pengangkutan, dll.)
- Kod pakaian kasual

Tahap Entri

Pembelian / Perolehan / Inventori

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Procurement Assistant / Clerk (Prefer Mandarin Speaker)

Acoulite Environmental Sdn.Bhd.

Jawatan Tetap

PETALING JAYA, Selangor

Research potential vendors
Compare and evaluate offers from suppliers
Plan and purchase material according to Sales Order
Evaluates suppliers on price, quality of products and delivery time. To review, verify and check..
- Research potential vendors
- Compare and evaluate offers from suppliers
- Plan and purchase material according to Sales Order
- Evaluates suppliers on price, quality of products and delivery time. To review, verify and check the details of Purchase Order (PO) & Supplier’s Delivery Order (DO)
- Maintaining supplier records and purchasing records
- Able to handle daily activities such as Purchase Receive and Purchase Order, dealing with Supplier, expedite and update user on supplier committed delivery
- Maintenance of stocks coding system
- Monitor stock levels and place orders as needed
- Following closely with supplier for the packing list and handle freight shipment
- Prepare reports on purchases, including cost analyses
- Enter order details (e.g. vendors, quantities, prices) into internal databases
- Track orders and ensure timely delivery
- Coordinate with warehouse staff to ensure proper storage
- Handling claims of defective products whether under warranty or replacement
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Casual dress code

Tahap Entri

Pembelian / Perolehan / Inventori

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E-Commerce Specialist (Amazon PPC)

Vanzo Asia Sdn Bhd

Jawatan Tetap

Shah Alam, Selangor

We are looking for an experienced Amazon Marketplace Specialist to help develop and expand our international online business through Amazon marketplaces.The ideal candidate should have hands-on experience managing Amazon Seller Central accounts, prod..

Eksekutif Senior

Pemasaran Digital / E-dagang

Dipos pada 4 minggu yang lepas

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AFTER SALES MANAGER

IMIKA EMPIRE SDN. BHD.

Jawatan Tetap

Ipoh, Perak

Job Requirements:Education

Bachelor's degree in Business Administration, Engineering, IT, Marketing, or a related field.
A master's degree is an advantage.

Experience

5–8 years of experience in after-sales ser..
Job Requirements:
Education
- Bachelor's degree in Business Administration, Engineering, IT, Marketing, or a related field.
- A master's degree is an advantage.
Experience
- 5–8 years of experience in after-sales service, customer service, or service operations.
- At least 3-5 years in a managerial or supervisory role.
Skills
- Strong leadership and team management skills.
- Excellent customer service and relationship management.
- Strong problem-solving and decision-making abilities.
- Effective communication and interpersonal skills.
- Negotiation and conflict resolution skills.
- Good analytical and reporting capabilities.
- Budget planning and cost management.
- Proficiency in Microsoft Office and ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
- Ability to work under pressure and manage multiple priorities.
Key Competencies
- Customer-focused mindset
- Leadership
- Strategic thinking
- Results-oriented
- Time management
- Process improvement
- Attention to detail
- Adaptability
- Collaboration
- Accountability
Key Performance Indicators (KPIs)
- Customer Satisfaction Score (CSAT)
- Customer retention rate
- Service response time
- First-time fix rate
- Warranty claim turnaround time
- Service revenue growth
- Complaint resolution time
- Team productivity
- Service cost efficiency
Key Responsibilities:
Customer Service Management
- Lead and manage the after-sales support team to deliver excellent customer service.
- Handle escalated customer complaints and ensure timely resolution.
- Monitor customer satisfaction and implement improvement initiatives.
- Build long-term customer relationships to improve loyalty and retention.
Service Operations
- Oversee repair, maintenance, warranty, and return (RMA) processes.
- Ensure service requests are completed within agreed service level agreements (SLAs).
- Develop and improve after-sales service policies, procedures, and workflows.
- Monitor service turnaround time (TAT) and productivity.
Warranty & Technical Support
- Manage warranty claims
- Coordinate with technical support teams on product troubleshooting and repairs.
- Analyze recurring technical issues and recommend corrective actions.
Retail Store Support
- Support retail outlets with after-sales service processes and customer issue resolution.
- Coordinate with store managers to ensure consistent service standards.
- Monitor service performance across multiple retail branches.
- Ensure service counters are adequately staffed and equipped.
Inventory & Spare Parts Management
- Manage spare parts inventory to ensure availability.
- Coordinate stock replenishment with procurement and suppliers.
- Minimize obsolete inventory while maintaining service efficiency.
Cross-Functional Collaboration
- Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
- Coordinate product recalls and service campaigns when required.
- Provide customer feedback to product management and vendors to improve product quality.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Personal development opportunities
- Paid training and development

Pengurus

Khidmat Pelanggan

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Junior Interior Designer & Intern

Spazio Space (M) Sdn Bhd

Jawatan Tetap

Petaling Jaya, Selangor

JR INTERIOR DESIGNER & INTERN Responsibilities : 1. To provide interior design concepts and preparation of 3D and 2D drawings. 2. To prepare sample boards. 3. To prepare and maintain AutoCAD layout plans, furniture detail drawings in AutoCAD and othe..

Eksekutif Junior

Reka Bentuk / Seni Bina

Dipos pada 4 minggu yang lepas

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PROJECT ENGINEER

CRN KL ENGINEERING (M) SDN. BHD

Jawatan Tetap

Botanical Garden,, Penang

About the RoleWe are looking for a Project Engineer to join our project team for a major building and infrastructure project located on Penang Island.This is a site-based position. You will play an important role in coordinating construction activiti..

About the Role

We are looking for a Project Engineer to join our project team for a major building and infrastructure project located on Penang Island.

This is a site-based position. You will play an important role in coordinating construction activities and assisting in the successful delivery of the project in accordance with approved drawings, construction programme, quality requirements, and safety requirements.

This role requires close coordination with the management team, consultants, and subcontractors.

Requirements

• Degree or diploma in Civil Engineering, Building Construction, Architecture, Mechanical & Electrical Engineering, or other related construction / engineering disciplines.

• Minimum 2 years of working experience in building construction, infrastructure works, M&E works, site coordination, or project engineering.

• Experience in site coordination, subcontractor management, consultant coordination, drawing coordination, or construction progress follow-up.

• Experience in reviewing construction drawings / shop drawings, coordinating site works, preparing or assisting in method statements, and arranging site inspections will be an advantage.

• Familiar with construction processes, construction methods, building materials, site quality requirements, and safety management requirements.

• Candidates with experience in architectural, structural, and M&E coordination will be preferred.

• Able to work independently at site and coordinate effectively with management, consultants, subcontractors, and other project stakeholders.

• Good communication skills, strong sense of responsibility, and ability to solve site issues.

• Able to communicate in basic English, prepare reports, and handle project documents.

• Proficient in AutoCAD and Microsoft Office. Familiarity with MS Project or other relevant engineering / project management software will be an advantage.

• Able to be based full-time at the project site on Penang Island and attend site inspections, coordination meetings, and other construction management activities as required by the project.

Important Note

This is strictly a site-based position, mainly supporting building construction works on Penang Island.

Candidates with only industrial, manufacturing, factory, or facility maintenance background may not be suitable for this position.

Eksekutif Junior

Kejuruteraan

Dipos pada 4 minggu yang lepas

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Product Coaching Executive

Kekal Construction Chemical Sdn Bhd

Jawatan Tetap

Petaling Jaya, Selangor

Our main nature business is manufacturing and supplying dry mix solution to big or small scale or construction site.We need a passion Product Coaching Executive provide the services as below On Site

Coaching Product Application To Construction..
Our main nature business is manufacturing and supplying dry mix solution to big or small scale or construction site.We need a passion Product Coaching Executive provide the services as below
On Site
- Coaching Product Application To Construction Worker
- Presentation To Site PIC
- On Site Guidance And Observation Services
- Pull Off Test
- Sample Preparing
Off Site
- Summary Report After Site Observation
- Report Pull Off Test
- Post Report After Attend Site
- Work Together With R&D/QC Team
Perks & Benefits
- Commission and bonus
- Personal leave
- Open culture
- Personal development opportunities
- Paid training and development

Eksekutif Senior

Pembinaan / Hartanah

Dipos pada 4 minggu yang lepas

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Pembeli Barangan Dagangan (Runcit)

Metro Eyewear Holdings

Jawatan Tetap

Kajang, Selangor

Kami sedang mencari Pembeli Merchandising yang bersemangat dan berorientasikan komersial untuk menguruskan pemilihan produk, pembelian, perancangan inventori dan ramalan permintaan untuk perniagaan runcit kami. Anda akan memainkan peranan penting dal..

Kami sedang mencari Pembeli Merchandising yang bersemangat dan berorientasikan komersial untuk menguruskan pemilihan produk, pembelian, perancangan inventori dan ramalan permintaan untuk perniagaan runcit kami. Anda akan memainkan peranan penting dalam mengenal pasti trend pasaran, mengoptimumkan pelaburan saham dan memacu prestasi produk merentasi rangkaian runcit kami.

Peranan ini memerlukan kemahiran analitikal yang kukuh, kesedaran komersial, pengetahuan perancangan inventori dan keupayaan untuk mengimbangi permintaan pelanggan dengan keuntungan perniagaan.

Tanggungjawab Utama

Rancang dan uruskan pemilihan produk, strategi pembelian dan tahap inventori untuk menyokong sasaran jualan dan pertumbuhan perniagaan.
Bangunkan ramalan permintaan menggunakan trend jualan, data sejarah, bermusim dan pandangan pasaran untuk memastikan ketersediaan stok yang optimum.
Mengurus dan memantau bajet Terbuka untuk Beli (OTB) bagi memastikan pelaburan inventori yang berkesan dan aliran stok yang sihat.
Analisis prestasi jualan, pergerakan inventori, pusing ganti stok dan kadar jualan terus untuk memacu keputusan pembelian yang termaklum.
Mencari, menilai dan berunding dengan pembekal dan prinsipal jenama tentang harga, rangkaian produk, promosi dan terma komersial.
Pantau trend pasaran, aktiviti pesaing dan pilihan pelanggan untuk mengenal pasti peluang pertumbuhan dan jurang produk.
Menyelaras pelan pembelian bermusim, pelancaran produk baharu dan aktiviti promosi dengan pasukan Pemasaran dan Operasi Runcit.
Memastikan pengisian semula tepat pada masanya dan mengekalkan tahap inventori yang seimbang di semua kedai runcit.
Bekerjasama rapat dengan pembekal dan pihak berkepentingan dalaman untuk mengurus garis masa penghantaran, ketersediaan produk dan bahan sokongan perdagangan.
Menyediakan ramalan jualan, pelan pembelian, laporan inventori dan analisis prestasi produk untuk semakan pengurusan.
Menyokong strategi penetapan harga dan mengesyorkan tindakan untuk meningkatkan keuntungan, kecekapan saham dan prestasi kategori.
Mengekalkan data produk, rekod pembelian dan maklumat inventori yang tepat dalam platform ERP/sistem.

Keperluan

Diploma/Ijazah dalam Perniagaan, Perdagangan, Pengurusan Runcit, Pemasaran, Rantaian Bekalan atau bidang berkaitan.
Minimum 3–5 tahun pengalaman dalam pemasaran, pembelian, perancangan permintaan atau pengurusan kategori runcit.
Pengetahuan yang kukuh tentang perancangan inventori, ramalan permintaan dan pengurusan Terbuka untuk Beli (OTB).
Kemahiran analitikal, rundingan dan membuat keputusan komersial yang kuat.
Pemahaman yang baik tentang operasi runcit, trend pengguna dan pengurusan kitaran hayat produk.
Mahir dalam Microsoft Excel dan sistem pengurusan ERP/inventori.
Kemahiran komunikasi dan pengurusan pihak berkepentingan yang kukuh.
Mampu bekerja dalam persekitaran runcit yang pantas dan mengurus pelbagai keutamaan dengan berkesan.
Pengalaman dalam industri cermin mata, fesyen, kecantikan, gaya hidup atau peruncitan FMCG adalah satu kelebihan tambahan.

Eksekutif Senior

Pembelian / Perolehan / Inventori

Dipos pada 4 minggu yang lepas

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Electrician

AALBORG PORTLAND MALAYSIA SDN BHD

Jawatan Tetap

Ipoh, Perak

Job Description

To carry out duty on shift basis according to shift roster and assignments.
To monitor, inspect & maintain all electrical, instrumentation & control equipment.
To carry out PM for all electrical, instrumentation..
Job Description
- To carry out duty on shift basis according to shift roster and assignments.
- To monitor, inspect & maintain all electrical, instrumentation & control equipment.
- To carry out PM for all electrical, instrumentation & control equipment.
- To carry out PM as assigned by his superior and management.
- To troubleshoot any breakdown of electrical, instrumentation & control equipment.
- To assist other department’s personnel to settle problems on site.
- To record monthly meter reading for all dept & section.
- To report to superior of any breakdown of equipment and machinery.
- To ensure proper housekeeping are carried out daily for the department.
- To attend training, seminar and course as assigned by superior.
- To guide and explain to subordinate when problems arise at the plant even when he is off duty.
- To promote safe awareness among department and create a safe working environment.
- To work as a team in achieving department's goals.
- Report to superior when requiring more technical support or decision making on critical issues.
Job Requirement
- Minimum Certificate / Diploma in Electrical, Instrumentation, Electronic Engineering or equivalent (AO qualification preferred).
- At least 3 years of working experience in heavy industry environment.
- Experience in cement manufacturing industry will be an added advantage.
- Knowledge in electrical, instrumentation and control system maintenance and troubleshooting.
- Able to perform preventive maintenance and breakdown maintenance independently.
- Able to read and understand electrical drawings and control diagrams.
- Willing to work on shift pattern and overtime when required.
- Good teamwork, communication and problem-solving skills.
- Strong safety awareness and compliance with plant safety procedures.
- Physically fit and able to work in plant environment.

Eksekutif Senior

Penyelenggaraan / Pembaikan

Dipos pada 4 minggu yang lepas

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JURUTERA PENGELUARAN

JStar Technologies (M) Sdn Bhd

Jawatan Tetap

Senai, Johor

Mengawasi operasi pengeluaran kilang dan memastikan semua arahan dan prosedur kerja dipatuhi dengan ketat.
Bekerjasama dengan pelbagai pihak untuk mengatur, membangunkan rancangan dan penjadualan peraturan yang berkesan untuk penggun..
- Mengawasi operasi pengeluaran kilang dan memastikan semua arahan dan prosedur kerja dipatuhi dengan ketat.
- Bekerjasama dengan pelbagai pihak untuk mengatur, membangunkan rancangan dan penjadualan peraturan yang berkesan untuk penggunaan kapasiti pengeluaran yang optimum.
- Memastikan pelaksanaan kemajuan pengeluaran mengikut jadual pengeluaran dalam tempoh masa yang diberikan.
- Menghubungkan dan menyelaras antara Jabatan Pentadbiran, Jabatan Logistik, Jabatan Perolehan, Subkontraktor dan orang yang berkaitan untuk memastikan kelancaran pengeluaran harian.
- Bekerjasama dan memulakan usaha untuk mengenal pasti dan mendiagnosis punca kecacatan produk bagi meningkatkan kecekapan pengeluaran.
- Memastikan kualiti pengeluaran komponen konkrit pratuang mengikut lukisan bengkel terkini yang diluluskan, arahan kerja, program tuangan & kaedah kawalan kualiti yang diluluskan.
- Untuk menjalankan pemeriksaan penuh harian pra-tuang dan pasca-tuang komponen pratuang dengan wakil perunding mengikut lukisan bengkel pratuang yang diluluskan.
- Membantu dalam memantau dan mengawal penggunaan dan pembaziran bahan yang berada dalam lingkungan toleransi.
- Untuk membantu Jurutera Pengeluaran Kanan dalam menguruskan pasukan Penyelia Pengeluaran, dan pekerja dalam memastikan pengeluaran dan penghantaran komponen pratuang tepat pada masanya. Menyebarkannya melalui Eksekutif Pengeluaran jika perlu.
- Menyediakan dokumentasi pengeluaran yang diperlukan kepada Admin.
- Mengekalkan dan melaksanakan sistem kawalan kualiti di kilang dan tapak projek dengan mematuhi manual kualiti projek dan prosedur operasi standard yang ditetapkan oleh syarikat.
- Berhubung dengan ahli Jabatan Pengeluaran dan subkontraktor untuk sebarang ketidakpatuhan pemeriksaan pra-tuang, melatih pekerja apabila perlu dan seperti yang dikehendaki.
- Sebarang tugasan lain yang mungkin diarahkan oleh pihak pengurusan dari semasa ke semasa.
Keperluan Kerja:
- Calon mesti memiliki sekurang-kurangnya Ijazah Sarjana Muda, Diploma Pascasiswazah, Ijazah Profesional, Kejuruteraan (Kejuruteraan Awam) atau setaraf.
- 2-3 tahun pengalaman dalam Industri Pratuang
- Pengetahuan tentang Autocad akan menjadi satu kelebihan
- Kemahiran berkomunikasi yang baik, boleh berinteraksi dengan orang dari semua peringkat dan boleh bekerjasama dalam kerja berpasukan
- Pemain pasukan
Faedah & Kebaikan
- Snek percuma / Waktu gembira
- Perjalanan syarikat
- Insurans perubatan
- Peluang pembangunan peribadi

Lain - lain

Pembuatan / Pengeluaran

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PRODUCTION ENGINEER

JStar Technologies (M) Sdn Bhd

Jawatan Tetap

Senai, Johor

Job Scope :

Oversees the plant production operation and ensures that all work instructions and procedures are strictly followed.
Collaborate with various party to organize, developing plans and effective scheduling of rules for optimum..
Job Scope :
- Oversees the plant production operation and ensures that all work instructions and procedures are strictly followed.
- Collaborate with various party to organize, developing plans and effective scheduling of rules for optimum utilization of production capacity.
- Ensure execution of production progress are follow the production schedule within the time frame given.
- Liaising and coordinate between Admin Department, Logistic Department, Procurement Department, Sub-contractor and related person to ensure smooth of daily production.
- Collaborate and initiate to identify and diagnosing the root cause of product’s defect to improve production’s efficiency.
- Ensures the quality of the production of precast concrete components in accordance with latest approved shop drawings, work instructions, casting program & approved quality control methods.
- To perform of full inspection of daily pre-pour and post-pour inspections of precast components with consultant’s representative according to approved precast shop drawings.
- Assist in monitoring and controlling material usage and wastage are within tolerance.
- To assist Senior Production Engineer in managing a team of Production Supervisors, and workers in ensuring timely production and delivery of precast components. Disseminate through Production Executive if needed.
- Providing necessary production’s documentation to Admin.
- Maintain and implement quality control system in the factory and project sites by following the project quality manual and standard operating procedures set by the company.
- Liaising with Production Department’s member and sub-contractors for any non-conformance for pre-pour inspection, trains workers whenever necessary and as required.
- Any other tasks which may be assigned by the management from time to time.
Job Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil Engineering) or equivalent.
- 2-3 years of experiences in Precast Industry
- Knowledge of Autocad would be an advantage
- Good communicative skills, able to interact with people of all levels and teamwork
- Team player
Perks & Benefits
- Free snacks / Happy hours
- Company trips
- Medical insurance
- Personal development opportunities

Eksekutif Junior

Pembuatan / Pengeluaran

Dipos pada 4 minggu yang lepas

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Customer Service Executive (Puchong)

Happy Fish Swim School Sdn Bhd

Jawatan Tetap

Puchong, Selangor

We are looking for a dedicated individual, who has a passion for transforming his/her good customer service skills in achieving customer excellence in backend support for class admin operations. Will need to attend to any incoming inquiries for class..

We are looking for a dedicated individual, who has a passion for transforming his/her good customer service skills in achieving customer excellence in backend support for class admin operations. Will need to attend to any incoming inquiries for class schedule and to manage the coordination of lesson arrangements with the coaches and customers. The respective individual will be trained with in-house systems to carry out duties in managing the class admin area under the company guidelines and policies.

Job Description

Attend to customer requests and inquiries via the phone and online messaging platform (WATI).
Slot students into classes and answer customers' questions pertaining to the enrolment
Explain various school policies and things to note for sign-up
Take the initiative to look for possible slots of class and raise to coaches to create potential classes based on demand.
Execute end-to-end coordination of lesson arrangement with the parents, students, and coaches.
Manage makeup lesson requests from customers or assign duties of makeup lessons by branch and class admin management.
Proactively monitor the balance of student lessons in a term and conduct renewal reminders as per company policies to the parents/students.
Manage lesson cancellation communication with all parties.
Work with branch operations staff and coach to resolve and manage relief coach arrangements.
Conduct student transfer duties from private to group lessons or vice versa.
Assist in returning students’ arrangement and lesson resumption.
Coordinate with coaches on the progression of students and ensure the class-level information is being duly updated in the system.
Other ad-hoc duties that are deemed appropriate within the role.

Key Responsibilities:

Inquiry Management: Promptly handle all incoming phone calls and digital inquiries with a professional and helpful demeanor.

Sales Conversion: Proactively explain our services to potential customers, answer questions about our offerings, and guide them through the sign-up or booking process.

Communication: Maintain high-quality communication standards to ensure customer satisfaction and brand loyalty.

Data Entry: Accurately record customer details and interaction summaries in our internal tracking system (e.g., Notion or your preferred CRM).

Problem Solving: Address customer concerns or complaints with patience and efficiency, escalating issues to management when necessary.

Information

• Work at Puchong IOI Boulevard Office.

• 5 days work per week (will be required to work on weekend).

Job Requirement

• Minimum qualification of Diploma and above, relevant field of certification.

• Have at least 1 year of customer service experience.

• Be committed with passion and dedication to customer service in a call center environment.

• Being people-oriented nature with good interpersonal skills in communication.

• Being resilient with patience in handling customers’ queries and complaints.

• Possessed strong PC skills with Microsoft Office knowledge, Google Sheets, e.g Word and Excel.

• Able to communicate in English, Mandarin & Malay

• Professional, punctual, and well-organized individual who will enact his/her responsibility for all the coordination.

• Good team player, and able to work as a team in communication and delivering the message internally and externally.

Eksekutif Junior

Khidmat Pelanggan

Dipos pada 4 minggu yang lepas

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