Position Overview

The In-store Visual Merchandiser is an execution-focused role responsible for implementing, maintaining, and promoting visual merchandising standards in-store. This position requires regular on-site presence, close collaboration with store teams, ensuring effective execution of merchandising standards, and creating an appealing shopping environment for customers.

Key Responsibilities

1. Merchandising Standards Implementation & Maintenance (40%)

Execute daily merchandising standards at key Singapore stores to ensure consistent brand image

Adjust and optimize store displays according to headquarters merchandising guidelines

Conduct regular store visits and inspections, promptly correcting any issues identified

Maintain proper use and placement of in-store merchandising fixtures and materials

2. Store Staff Training (35%)

Train store staff on basic merchandising awareness and skills

Develop and implement store merchandising training plans

Track training effectiveness, provide feedback and improvement suggestions

Establish merchandising benchmarks in stores to elevate overall merchandising standards

3. Promotional Display Support (25%)

Support promotional campaigns by executing special display requirements during events

Create themed atmospheric displays (Pop materials, display stacks, etc.) based on campaign themes

Gather store execution feedback and continuously improve merchandising solutions

Requirements

1. Industry Experience: 1-2 years of merchandising experience in fast fashion brands (e.g., H&M, ZARA, GAP, Uniqlo) or lifestyle retail
2. Execution Skills: Familiar with fast fashion merchandising processes and standards, with hands-on display experience
3. Training Ability: Experience training non-professional store staff, able to clearly communicate merchandising key points
4. Language: Fluent in English (working language), Mandarin is a plus
5. Work Ethic: Able to adapt to on-site working mode, hardworking, with strong sense of responsibility
6. Communication: Good communication skills, able to work effectively with store teams

Preferred Qualifications

1. Previous merchandising experience in lifestyle/general merchandise retail stores
2. Retail experience in Singapore or Southeast Asia
3. Knowledge of Disney and IP cultural product merchandising characteristics

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Work visa sponsorship
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

As the Senior Manager, Venue Sales & Event Management at ALPHA GALAXY SDN. BHD., you will lead the sales, business development, event coordination and operational management of our 21,000 sq ft multi-purpose event venue in Puncak Alam Selangor. This role is responsible for developing the venue as a revenue-generating business by driving event bookings, managing client relationships, overseeing event execution, coordinating vendors and internal support teams, and ensuring a professional venue experience for corporate, private and community events.

What you’ll be doing

1. Develop and implement venue sales and business development strategies to drive event bookings, rental revenue and venue utilisation.
2. Identify and secure business opportunities from corporate clients, event organisers, agencies, associations, wedding planners, private clients and community groups.
3. Manage enquiries, site visits, proposals, quotations, negotiations and booking conversions.
4. Develop venue packages, pricing proposals, promotional campaigns and partnership opportunities to support revenue growth.
5. Oversee end-to-end event coordination, including client requirements, event layout, setup, AV, F&B, decoration, logistics, parking and post-event follow-up.
6. Coordinate with internal departments and other support teams to ensure smooth event delivery.
7. Source, manage and coordinate with external vendors such as caterers, decorators, AV suppliers, event planners, security, cleaning and logistics providers.
8. Ensure the venue is clean, safe, presentable and operationally ready before each event, including pre-event and post-event inspections.
9. Monitor sales pipeline, confirmed bookings, venue utilisation, revenue performance, client feedback and operational issues.
10. Ensure all venue-related documents and records are properly maintained, fi led and tracked for future reference, reporting, audit and management review purposes.
11. Manage risks relating to property damage, safety, crowd control, vendor compliance, client disputes and payment collection.
12. Prepare regular reports and recommendations to management on revenue performance, market opportunities, operational improvements, pricing and manpower needs.
13. Lead, guide and support the venue sales and event operations team as the business grows.

What we’re looking for

1. Minimum 8 years of relevant experience in venue sales, event management, hotel banquet sales, MICE, hospitality sales, convention centre, exhibition centre or commercial event venue operations.
2. Proven experience in business development, event sales, client servicing and revenue generation.
3. Strong network with corporate clients, event organisers, agencies, wedding planners, associations or hospitality/event industry partners will be an added advantage.
4. Good understanding of event setup, venue operations, AV, staging, logistics, vendor coordination and client experience.
5. Strong negotiation, presentation, communication and relationship management skills.
6. Able to prepare proposals, quotations, packages, sales reports and management updates.
7. Strong leadership, ownership, problem-solving and follow-up skills.
8. Able to work beyond normal office hours, including evenings, weekends and public holidays, depending on event requirements.
9. Degree in Business, Marketing, Hospitality, Event Management, Property Management or a related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities
• Paid training and development

Ready to lead with passion and make every dining experience memorable? At Nando’s, we’re looking for a motivated Assistant Restaurant Manager to help us create a welcoming, energetic atmosphere for our customers and guide our team to success. 

If you thrive in a fast-paced environment, love coaching others, and have a passion for hospitality, we’d love to hear from you!

What you’ll do:

• Able to lead, motivate, and inspire your team to be their best.
• Manage schedules, monitor stock levels, and anticipate the team’s needs to keep operations running smoothly.
• Plan manpower needs, manage recruitment, and identify training opportunities for the restaurant team.
• Maintain a clean, safe, and legally compliant restaurant. With a focus on continuous improvement.
• Manage waste, recycling, and energy usage in the restaurant.
• Able to manage the cost and to improve customer experience
• To driving sales across all channels and growing the restaurant sustainably.
• Focusing on managing operating costs to boost profitability and overall performance.
• To execute local and national marketing plans, driving sales and attracting new customers.
• Review and ensure timely, accurate, and complete daily, weekly, and monthly reporting.
• Ensure the team understands and is driven by the restaurant's vision and goals.
• Take care of your team members by always engaging with and recognizing them.
• Perform other tasks as assigned

You will be successful if you have:

• Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent
• Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management
• Strong interest and passion in food preparation and serving, have high interest to make a great dining experience
• Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented
• Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action
• Humble, always ready to listen and learn from others
• Able to grow and develop others, a natural leader and motivator
• Good interpersonal skills, able to interact well with all level
• Computer literate and proficient in Microsoft Office applications
• Required to work on shifts, weekends and public holidays
• Proficient in English and Bahasa Malaysia

Benefits:

• Withdraw your salary anytime, anywhere—no need to wait for payday
• EPF & SOCSO
• Overtime*, Public Holiday, Rest Day
• Incentives & Awards*
• Free staff meal + Meal Card
• Free uniform + campaign T-shirt
• Medical & Insurance Coverage (for you and your Family too!)
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Maternity & Paternity Leave
• Study & Exam Leave*
• Sabbatical Leave (5 years continuous service)
• Staff activities (quarterly)
• Trainings are provided – To learn & grow with us!
• Opportunities for promotion

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

Non-Halal Restaurant

Responsibility:

-Oversee day-to-day restaurant operations, including opening and closing procedures.

-Ensure cleanliness, food quality, and service standards are consistently maintained.

-Handle customer feedback and resolve complaints promptly.

-Hire, train, schedule, and supervise restaurant staff.

-Monitor staff performance and provide coaching or disciplinary action as needed.

Requirements:

-Strong leadership quality with excellent communication interpersonal skills

-Good problem-solving and communication skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

-Store Operations Supervision

Conduct regular store visits to check whether operations meet HQ standards (e.g., food preparation, hygiene, service procedures, etc.)

Identify issues, provide corrective suggestions, and follow up on improvements

Assist stores in handling unexpected incidents during daily operations

-Standards Implementation & Training

Communicate HQ’s latest operational policies, promotional activities, system requirements, and updates

Guide franchisees and their staff to implement standardized practices (SOPs, service scripts, product quality, etc.)

During new store trial runs, observe whether employees and the store are prepared for official opening

-Sales & Performance Management

Analyze store sales data and provide improvement suggestions

Assist in setting and driving sales targets and promotional plans

Monitor key indicators such as inventory, wastage, and cost control

-Franchisee Relationship Management

Build and maintain good cooperation with franchisees

Address franchisee questions and difficulties during operations

Collect franchisee feedback, report to HQ, and assist in resolving disputes

For capable and cooperative franchisees, drive the expansion of a second outlet

-Maintain Brand Image

Ensure stores use HQ-designated materials

Inspect for unauthorized changes to standardized products or pricing

-After-Sales Issue Handling

Communicate with stores promptly and provide solutions

Arrange on-site inspections to ensure issues are resolved before providing staff training

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities

Restoran Bukan Halal

Tanggungjawab:

-Memantau operasi restoran harian, termasuk prosedur pembukaan dan penutupan.

-Memastikan kebersihan, kualiti makanan dan piawaian perkhidmatan sentiasa dikekalkan.

-Mengendalikan maklum balas pelanggan dan menyelesaikan aduan dengan segera.

-Menggaji, melatih, menjadualkan dan menyelia kakitangan restoran.

-Memantau prestasi kakitangan dan menyediakan bimbingan atau tindakan tatatertib mengikut keperluan.

Keperluan:

-Kualiti kepimpinan yang kukuh dengan kemahiran komunikasi interpersonal yang cemerlang

-Kemahiran menyelesaikan masalah dan komunikasi yang baik.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Cuti peribadi

-Penyeliaan Operasi Kedai

Lakukan lawatan kedai secara berkala untuk memeriksa sama ada operasi memenuhi piawaian ibu pejabat (contohnya, penyediaan makanan, kebersihan, prosedur perkhidmatan, dll.)

Mengenal pasti isu, memberikan cadangan pembetulan dan menindaklanjuti penambahbaikan

Membantu kedai-kedai dalam mengendalikan insiden yang tidak dijangka semasa operasi harian

-Pelaksanaan & Latihan Piawaian

Menyampaikan dasar operasi terkini HQ, aktiviti promosi, keperluan sistem dan kemas kini

Membimbing pemegang francais dan kakitangan mereka untuk melaksanakan amalan piawai (SOP, skrip perkhidmatan, kualiti produk, dll.)

Semasa percubaan kedai baharu, perhatikan sama ada pekerja dan kedai bersedia untuk pembukaan rasmi

-Pengurusan Jualan & Prestasi

Menganalisis data jualan kedai dan memberikan cadangan penambahbaikan

Membantu menetapkan dan memacu sasaran jualan dan pelan promosi

Pantau petunjuk utama seperti inventori, pembaziran dan kawalan kos

-Pengurusan Perhubungan Francaisi

Membina dan mengekalkan kerjasama yang baik dengan pemegang francais

Tangani soalan dan kesukaran pemegang francais semasa operasi

Mengumpul maklum balas pemegang francais, melaporkan kepada Ibu Pejabat dan membantu menyelesaikan pertikaian

Bagi pemegang francais yang berkebolehan dan bekerjasama, pacu pengembangan cawangan kedua

-Kekalkan Imej Jenama

Pastikan kedai menggunakan bahan yang ditetapkan oleh ibu pejabat

Periksa perubahan tanpa kebenaran pada produk atau harga yang diseragamkan

-Pengendalian Isu Selepas Jualan

Berhubung dengan kedai dengan segera dan berikan penyelesaian

Mengatur pemeriksaan di tapak untuk memastikan isu-isu diselesaikan sebelum menyediakan latihan kakitangan

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Waktu kerja fleksibel
• Kod pakaian kasual
• Aktiviti pasukan tetap

Kami sedang mencari Pengurus Outlet yang berdedikasi dan berpengalaman untuk memimpin Restoran & Bar kami

pasukan! Jika anda mempunyai minat untuk memberikan perkhidmatan yang luar biasa dan bersedia untuk mengambil

peranan kepimpinan, kami mahu anda memohon.

Tanggungjawab Anda:

• Mengawasi operasi harian kedai, memastikan perkhidmatan yang lancar dan cekap.

• Menjaga kebersihan dan pematuhan terhadap piawaian kesihatan dan keselamatan.

• Memimpin, menyelia dan memotivasikan kakitangan ruang makan untuk menyediakan perkhidmatan yang pantas dan mesra.

• Mengurus inventori dan memesan bekalan mengikut keperluan bagi memastikan kecekapan operasi.

• Menangani pertanyaan pelanggan dan menyelesaikan aduan secara profesional dan segera.

• Membantu penjadualan kakitangan dan mengurus gaji agar selaras dengan matlamat bajet.

• Bekerjasama rapat dengan pasukan dapur untuk memastikan operasi yang lancar antara bahagian hadapan

dan belakang rumah.

• Pastikan semua ruang makan, stesen minyak dan peralatan bersih dan berfungsi

dengan betul.

• Membangun dan melaksanakan promosi untuk menarik pelanggan baharu dan meningkatkan jualan.

• Menegakkan piawaian kualiti, persembahan dan kebersihan makanan yang tinggi.

Apa yang Kami Cari:

• Minimum 2 tahun pengalaman sebagai Pengurus Outlet atau peranan yang serupa di restoran atau

industri bar.

• Kemahiran kepimpinan dan organisasi yang mantap, dengan keupayaan untuk melakukan pelbagai tugas dalam masa yang pantas

persekitaran.

• Kemahiran komunikasi dan interpersonal yang cemerlang.

• Pengetahuan yang kukuh tentang amalan keselamatan dan sanitasi makanan.

• Fleksibiliti untuk bekerja pada syif yang berbeza-beza, termasuk waktu malam, hujung minggu dan cuti umum.

Dengan dua lokasi, yang menawarkan Restoran & Bar dan suasana Kelab, ini merupakan tempat yang menarik

peluang untuk mengambil alih cawangan baharu kami.

Bersedia untuk menyahut cabaran ini? Mohon Sekarang! Kami ingin mendengar daripada anda.

Faedah & Kebaikan

• Kenaikan 10% bergantung kepada prestasi.
• Perlindungan Insurans
• Faedah Perubatan
• Diskaun Kakitangan
• Tuntutan dan Bayaran Balik