Position: Marketing Executive

Job Summary

* Provide backend support for the company website, including uploading new products and updating company activity photos.

* Establish, manage, and grow the company’s social media platforms (e.g., Facebook, Instagram, Xiaohongshu), including content planning, posting, and engagement.

* Assist management in overseas market research, competitor analysis, and new product development initiatives.

* Prepare and analyze monthly sales reports, marketing performance, and customer insights to support business strategies.

* Plan, promote, and coordinate the company’s participation in Malaysia furniture and interior design exhibitions, including pre- and post-event marketing activities.

* Develop and execute marketing campaigns (online & offline) to enhance brand awareness and generate leads.

* Coordinate with internal teams, designers, and external agencies/vendors for marketing materials and campaigns.

* Create marketing content including product descriptions, social media posts, brochures, and presentations.

* Monitor digital marketing performance (ads, social media, website traffic) and optimize campaigns accordingly.

* Maintain brand consistency across all marketing channels and materials.

* Assist in handling customer inquiries, follow-ups, and basic CRM updates where required.

* Stay updated on industry trends, especially in furniture and interior design markets.

* Provide general marketing and administrative support, and perform other duties as assigned.

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Requirements & Qualifications

* Diploma or Bachelor’s Degree in Marketing, Business Administration, Communications, or related field.

* Minimum 1–3 years of experience in marketing, digital marketing, or related role (fresh graduates with strong interest may be considered).

* Familiar with social media platforms such as Facebook, Instagram, and Xiaohongshu.

* Basic knowledge of digital marketing tools (e.g., Meta Ads, Google Analytics) is an advantage.

* Proficient in Microsoft Office (Excel, PowerPoint, Word); knowledge of design tools (e.g., Canva, Adobe) is a plus.

* Strong communication and writing skills in English; Mandarin is an added advantage.

* Good analytical skills with the ability to interpret sales and marketing data.

* Creative, proactive, and able to work independently as well as in a team.

• * Willing to travel and work on weekends when required for exhibitions or events.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance

Working Location:

(JB) No. 8, Jalan Firma 2/1, Kawasan Perindustrian Tebrau 1, 81100 Johor Bahru, Johor

(GP) Taman Laman Setia, 12, Jalan Laman Setia 7/3, Setia Business Park, 81550 Johor Bahru, Johor

About Us 

We specialize in designing and manufacturing high-grade electronics and electro-mechanical solutions for disruptive Industrial, Medical, and Transportation OEMs. With a commitment to innovation and quality, we strive to deliver exceptional products that meet the highest standards. Our team is dedicated to pushing the boundaries of technology and providing our clients with cutting-edge solutions that drive their success. Join us and be a part of a dynamic company that values creativity, collaboration, and excellence.

The Role 

The Molding Mold Setter/Injection Molding Technician is responsible for executing the Equipment Quality Maintenance (EQM) plan, ensuring all molding tools, fixtures, equipment, and machines are properly set up, maintained, and operating at optimal efficiency. This role plays a key part in supporting smooth molding production, minimizing downtime, and ensuring high-quality workmanship.

The ideal candidate will have hands-on experience in injection molding setup, machine maintenance, and troubleshooting, with a proactive attitude toward process improvement and safety.

Key Responsibilities

• Execute EQM activities for all molding tools, fixtures, machines, and equipment.
• Plan and organize mold setup and production activities to ensure quality and efficiency.
• Ensure all molding machines and equipment are maintained at peak performance and availability.
• Attend to equipment or mold breakdowns and carry out professional repair work promptly.
• Liaise with the Production Supervisor to coordinate maintenance and minimize downtime.
• Report equipment breakdowns and spare part requirements daily to the superior.
• Propose and verify improvement plans for production tools, fixtures, and machines.
• Maintain and adjust machine parameters to ensure product quality and process stability.
• Perform layout and setup activities for new or modified molds.
• Provide backup support to other technicians when manpower is limited.
• Discuss and share improvement ideas with the superior to enhance production efficiency.
• Train operators on the proper handling and safe operation of machines and tools.
• Ensure safe working methods are practiced at all times and correct unsafe behavior immediately.
• Perform any other duties as assigned by the Head of Department or superior.

Skills & Experience

• Minimum 1 year of experience in injection molding setup or mold maintenance.
• Knowledge of molding machine operation, parameter setting, and troubleshooting.
• Able to read and understand technical and mechanical drawings.
• Familiar with electronics or plastic injection molding processes.
• Capable of using Microsoft Office (Word, Excel, PowerPoint, Outlook) – an added advantage.
• Strong teamwork, problem-solving, and communication skills.
• Able to work independently and handle multiple tasks efficiently.

Qualifications 

• Diploma or Certificate in Electrical / Electronics / Mechatronics / Mechanical Engineering or related field.
• Safety-conscious and disciplined with a hands-on technical background.
• Willing to work shifts and overtime when required.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Medical insurance
• Personal leave

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

Responsibility :

1) Involving Sales Admin Asst. Manager by handling administrative tasks, and managing sales documentation, Involves coordination between departments, maintaining accurate records and providing exceptional customer service.

2) Assisting Sales Admin Asst. Manager in preparing and processing PO.

3) Processing customer orders efficiently and accurately.

4) Handling customer inquiries and requests with professionalism.

5) Following with customers to ensure satisfaction and address any issues.

6) Maintaining accurate / up-to date / follow up order / shipment status.

7) Preparing / maintaining shipping document.

8) Ensuring all shipping documentation are completed and filed properly.

9) Updating WPR / records to ensure data accuracy and availability.

10) Collaborating with the respectively departments and or external parties to ensuring fulfilment of order/ shipment.

11) Performing general administrative duties, such as packaging online proofing, filling, and managing office supplies.

12) Coordinating with OM / OSP / Vendors / Service Provider as needed.

13) Performing other work related functions as assigned by superior.

Perks & Benefits

• Medical insurance
• Personal leave

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to [email protected]

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

• Monitor the daily QA activities.

• To monitor and ensure the product quality is comply to specification and product quality standards.

• Responsible for quality assurance activities and documentation to meet ISO 9001, IATF 16949 & Customer Specific Requirements (if any).

• Prepare Quality Monthly Report (Rejection/COPQ)

• Arrange all necessary training for QA/QC Operator and maintain their skill matrix.

• Prepare document related to QC Inspection and update accordingly.

• Conduct Briefing and Internal Quality meeting.

• Handle customer complaints and Internal quality issue.

• Prepare corrective action report external/internal.

• Compile monthly customer complaint and corrective action summary.

• Internal Quality Auditor as assigned by Dept Head

• Prepare PPAP Documentation (PFMEA / Control Plan / MSA / SPC)

• Work with cross functional team during APQP Meeting Discussion

• Calibration Management (External / Internal)

AUTHORITY

• To stop Production Processes in the event a risk of nonconformance has been identified and/or part does not conform to specification and part quality as specified by customer.

• To stop delivery and/or recall any part suspected does not conform to the specification and part quality as specified by customer.

Perks & Benefits

• Increment and bonus
• Allowance (meal, training etc.)
• Nearby public transport
• Medical insurance
• Dental claim
• Training and development

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

Penerangan:

Kami sedang mencari Pembantu/Eksekutif Pengiklanan yang berorientasikan perincian dan bertanggungjawab untuk menyokong pasukan kami dalam pelaksanaan iklan harian dan tugasan pelaporan data.

Lokasi Operasi: Menara MBMR, Mid Valley (boleh diakses dengan LRT Abdullah Hukum & KTM Mid Valley)

Pengaturan Kerja: Isnin hingga Jumaat, di lokasi

Waktu bekerja: 9 pagi – 6 petang (termasuk rehat 1 jam)

Tanggungjawab Utama

• Membantu dalam menyediakan dan melancarkan kempen pengiklanan (Iklan TikTok)
• Menyusun, menyusun dan mengemas kini laporan prestasi pengiklanan (harian/mingguan)
• Pantau prestasi kempen dan pandangan pengoptimuman dokumen
• Menyokong pembeli media dalam melaksanakan operasi pengiklanan harian

Keperluan

• Berorientasikan perincian, bertanggungjawab, dan bersedia untuk belajar
• Kemahiran asas dalam Microsoft Excel atau Google Sheets
• Minat dalam pengiklanan digital, e-dagang atau ekosistem TikTok
• Pengurusan data yang selesa dan tugasan operasi yang berulang
• Pengalaman terdahulu dengan platform pengiklanan adalah satu kelebihan (latihan akan disediakan untuk calon baharu)

Kelayakan Pilihan (Bagus untuk Dimiliki)

• Pengalaman langsung dengan Iklan TikTok atau Iklan Facebook
• Latar belakang dalam industri e-dagang atau perdagangan langsung
• Kebolehan membaca dan memahami data asas backend dalam bahasa Inggeris dan Cina

Faedah & Kebaikan

• Elaun Makan
• Elaun Perubatan
• Caruman KWSP, SOCSO & EIS
• Semua cuti yang diwartakan di Wilayah Persekutuan Kuala Lumpur
• Cuti tahunan dari 14 hari

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Description:

We are looking for a detail-oriented and responsible Advertising Assistant/Executive to support our team in daily ad execution and data reporting tasks.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Assist in setting up and launching advertising campaigns (TikTok Ads)
• Compile, organize, and update advertising performance reports (daily / weekly)
• Monitor campaign performance and document optimization insights
• Support media buyers in executing day-to-day advertising operations

Requirements

• Detail-oriented, responsible, and willing to learn
• Basic proficiency in Microsoft Excel or Google Sheets
• Interest in digital advertising, e-commerce, or the TikTok ecosystem
• Comfortable handling data organization and repetitive operational tasks
• Prior experience with advertising platforms is a plus (training will be provided for fresh candidates)

Preferred Qualifications (Nice to Have)

• Hands-on experience with TikTok Ads or Facebook Ads
• Background in e-commerce or live commerce industries
• Ability to read and understand basic backend data in both English and Chinese

Perks & Benefits

• Meal Allowance
• Medical Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days